Are your products vegan-friendly and cruelty-free?

- All of our products are cruelty-free

- Our Dragons Blood Serum, Dragons Blood Eye Balm, Vitamin C Serum and Hyaluronic Serum are vegan-friendly

What % of actives is in your serums?

- Vit C- 4% Illumiscin and 2% Stay-C® 50, two forms of stabilised Vitamin C
- Snake Venom- 4% SYN®-AKE, a patented active ingredient which is similar to a peptide found in the Temple Viper’s venom
- Dragons Blood- 3% Liftonin™-Xpress, an innovative active ingredient that helps the skin look instantly lifted and tightened
- Hyaluronic Acid- 5% Hyasol PF, an ultra-moisturising hyaluronic acid.

How are your products so cheap?

- Quite simply, we don’t overprice to pay for expensive advertising and excessive packaging; all care and effort goes into developing those quality formulations
 
Are your products ok to use on sensitive skin?

- All of our formulations are independently assessed by a toxicologist who reviews each ingredient for its safety and irritation potential. We also have performed dermatological testing as mentioned on pack. There will always be some individuals who are allergic/ sensitive to some materials- preservatives, fragrances etc- so we cannot guarantee you will not have a reaction however, this should be rare especially if you haven’t had previous issues with skincare products.
 
How can I test if your product is ok to use on sensitive skin?

- We recommend trying a small amount of the product in a discreet place- behind the ear is a good spot. Wait 24 hours before applying to the whole face
 
Can you purchase Balance Active Formula in store?

- We sell our products in a number of popular discount high street retailers such as B&M, Savers and Home Bargains
 
Can you layer serums?

- Yes you can- They can be mixed and work well together, especially if you have a number of skin care woes that need addressing. For example, you can layer your Vitamin C serum for dark spots, along with Hyaluronic Acid for hydration.
 
Which eye cream should I use?

- For dark circles and fine lines- snake venom eye cream, we use a synthetic snake venom- like peptide, that helps soften the appearance of wrinkles and lines. Or our gold collagen rejuvenating eye serum which contains colloidal gold, known for its healing properties, to give a radiant glow, and marine collagen to help smooth and protect the skin.

- To tighten and firm- dragons blood eye lift balm. The actives are instantly absorbed and leave eyes looking firmer and smoother